The requested task could not be completed or an operation failed, but you can safely.... Thread poster: Susanna Martoni
| Susanna Martoni Italy Local time: 04:37 Member (2009) Spanish to Italian + ...
Hi. I am working on server with a very important project and a tight delivery. This morning, suddenly, I cannot open my project, cannot import project from a memoQ folder, cannot close memoQ because of this same error. I have to manually close the program. Retry again and again but nothis happens. Help help help. Memoq 9.5 Thank you | | | Susanna Martoni Italy Local time: 04:37 Member (2009) Spanish to Italian + ... TOPIC STARTER
is the following (I also asked the memoQ support and I am waiting for a solution) TYPE: System.Exception MESSAGE: Tab page index of tab to be closed is -1, or DocumentControl is null SOURCE: MemoQ.Controls CALL STACK: at MemoQ.ApplicationFramework.MainWindowManager.CloseTab(Document document, Boolean closeApp) at MemoQ.ApplicationFramework.MainWindowManager.OnCloseDocument(Document document, Boolean closeApp)... See more is the following (I also asked the memoQ support and I am waiting for a solution) TYPE: System.Exception MESSAGE: Tab page index of tab to be closed is -1, or DocumentControl is null SOURCE: MemoQ.Controls CALL STACK: at MemoQ.ApplicationFramework.MainWindowManager.CloseTab(Document document, Boolean closeApp) at MemoQ.ApplicationFramework.MainWindowManager.OnCloseDocument(Document document, Boolean closeApp) at MemoQ.Application.MemoQApp.closeProjectRelatedDocsAndProject() at MemoQ.Application.MemoQApp.TryCloseCurrentlyOpenProject(Boolean askForConfirmation) at MemoQ.MainWindow.MainWindow_FormClosing(Object sender, FormClosingEventArgs e) at System.Windows.Forms.Form.OnFormClosing(FormClosingEventArgs e) at System.Windows.Forms.Form.WmClose(Message& m) at DevExpress.XtraEditors.XtraForm.WndProc(Message& msg) at MemoQ.MainWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ▲ Collapse | | | Susanna, I have same problem | Aug 8, 2022 |
Susanna Martoni wrote: is the following (I also asked the memoQ support and I am waiting for a solution) TYPE: System.Exception MESSAGE: Tab page index of tab to be closed is -1, or DocumentControl is null SOURCE: MemoQ.Controls CALL STACK: at MemoQ.ApplicationFramework.MainWindowManager.CloseTab(Document document, Boolean closeApp) at MemoQ.ApplicationFramework.MainWindowManager.OnCloseDocument(Document document, Boolean closeApp) at MemoQ.Application.MemoQApp.closeProjectRelatedDocsAndProject() at MemoQ.Application.MemoQApp.TryCloseCurrentlyOpenProject(Boolean askForConfirmation) at MemoQ.MainWindow.MainWindow_FormClosing(Object sender, FormClosingEventArgs e) at System.Windows.Forms.Form.OnFormClosing(FormClosingEventArgs e) at System.Windows.Forms.Form.WmClose(Message& m) at DevExpress.XtraEditors.XtraForm.WndProc(Message& msg) at MemoQ.MainWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) How did you solve the problem ? | | | Susanna Martoni Italy Local time: 04:37 Member (2009) Spanish to Italian + ... TOPIC STARTER memoQ support | Aug 8, 2022 |
Hi Angel and thanks for asking. I contacted the memoQ support and could solve by the following procedure (after having entered the error messages in their Help resource; there are several messages like this, so I have tried the following solution, which finally worked): ********************************************************************************************************* Description: Opening a project in memoQ throws an error, and the project does... See more Hi Angel and thanks for asking. I contacted the memoQ support and could solve by the following procedure (after having entered the error messages in their Help resource; there are several messages like this, so I have tried the following solution, which finally worked): ********************************************************************************************************* Description: Opening a project in memoQ throws an error, and the project does not open. FIX: If the error message is the same as the one below, it means that some of the XML files corresponding with the project are corrupt. Deleting the "Monolingualreview.XML" and "TermExtract.XML" files from the project's folder will allow you to open the project again. - Go to "C:\Users\%username%\Documents\My memoQ projects". - Locate the folder of the project that you last worked on. - Delete the above mentioned xml files from it. - Start memoQ and check if the issue is still present. ********************************************************************************************************* Example error message: TYPE: System.InvalidOperationException MESSAGE: There is an error in XML document (0, 0). SOURCE: System.Xml CALL STACK: at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events) at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream) at Kilgray.Utils.SerializationHelper.DeserializeXML(Type objType, String filePath) at Kilgray.Utils.SerializationHelper.DeserializeXML[ObjectType](String filePath) at MemoQ.MonolingualReview.MonolingualReviewSessionsManager.LoadProjectMRInfo(String projectDirectory) at MemoQ.Project.ProjectDocument.OnOpenDocument(Object openParam) at MemoQ.ApplicationFramework.DocTypeManager.c__DisplayClass14_0.b__0() at MemoQ.ApplicationFramework.DocTypeManager.executeFromOpenErrorHandlingBlock(Func`1 func, Object openParam) ------------------ Inner exception ------------------ TYPE: System.Xml.XmlException MESSAGE: Root element is missing. SOURCE: System.Xml CALL STACK: at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at System.Xml.XmlTextReader.Read() at System.Xml.XmlReader.MoveToContent() at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMRProjectInfo.Read6_MRProjectInfo() ▲ Collapse | |
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Elizabeth Rudin United Kingdom Local time: 03:37 Member (2005) Hungarian to English + ...
Hi Susanna, Thank your posting the solution you were given by memoQ Support. I had a similar problem yesterday (same error message) and deleting those two files worked for me too (memoQ 9.12). It saved me time - I didn't need to contact Support. Thank you so much for making time to post it here! | | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » The requested task could not be completed or an operation failed, but you can safely.... CafeTran Espresso | You've never met a CAT tool this clever!
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