Forums about proz.com » ProZ.com technical support »
Slow access 2-3 June 2010
Thread poster: David BUICK
David BUICK
David BUICK  Identity Verified
Local time: 04:56
Member (2006)
French to English
+ ...
Jun 3, 2010

Hi, the ProZ site has been very slow and/or inaccessible for about 12 hours now from here. Anyone else having the same problem and/or any explanations from the server side?
 
Helen Shepelenko
Helen Shepelenko
SITE STAFF
Please submit a support request Jun 3, 2010

Dear Colin,

Could you please submit a support request and provide a detailed description of the problem which occurs when accessing the website? This will help the support team to provide prompt assistance.

Thanks in advance.

Best regards,

Helen
 
David BUICK
David BUICK  Identity Verified
Local time: 04:56
Member (2006)
French to English
+ ...
TOPIC STARTER
OK, but... Jun 3, 2010

I'm not Colin
 
Christian Weber
Christian Weber  Identity Verified
Local time: 04:56
Member (2007)
French to German
+ ...
My access was slow yesterday Jun 3, 2010

Today it works fine until now. No explanation from my side, however we are both located in France.
 
Anabel Canon
Anabel Canon
Local time: 04:56
English to Spanish
+ ...
Same here! Jun 3, 2010

Access was sloooooooow yesterday, and things look pretty much the same today. It feels better to know I'm not alone, though!

 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 03:56
Member (2007)
English to Portuguese
+ ...
Same here Jun 3, 2010

Access was very slow yesterday and even inaccessible for a few minutes...
 
Helen Shepelenko
Helen Shepelenko
SITE STAFF
Thank you for submitting a support request Jun 3, 2010

Eutychus wrote:

I'm not Colin


Oh! I am really sorry!:)

Thank you for submitting a support request on this. I'll see that this issue is addressed as soon as possible.

Thanks for your patience.

Regards,

Helen
 
Jon Peck
Jon Peck  Identity Verified
Local time: 22:56
English
Investigating Jun 3, 2010

I've been communicating with both our service providers and Eutychus; this seems to be a real issue, localized and intermittent. I have found some diagnostics pointing to issues with certain ISPs, but they all seem to be in Europe. If anyone else from a different geographic location is still experiencing this issue, please respond to this thread.

Best regards,
Jon Peck
ProZ.com Systems Administrator
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Jared Tabor[Call to this topic]
Lucia Leszinsky[Call to this topic]

You can also contact site staff by submitting a support request »

Slow access 2-3 June 2010






Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »