Measuring translation quality

This training covers:
- Approaches to translation quality.
- What's the difference between assessing translation quality, assessing vendor competences, customer and end-user satisfaction, and observing workflow requirements.
- How to use structured specifications for quality assessment.
- How to select samples.
- In-workflow vs. post-delivery assessment: best practices.
- 1st-party, 2nd-party and 3rd-party assessment: best practices.
- TQI (translation quality index): pro's and con's.
- Use and limitations of existing translation quality metrics: SAE J2450, LISA QA Model 3.1, ATA Framework for Standard Error Marking.
- Vendor competence assessment: marking errors and giving feedback.
- How to motivate your project managers and vendors using translation quality as a KPI.

Target audience:
- Owners and top managers of translation agencies.
- Project managers.
- Quality management specialists.
- Revisers and reviewers.

Learning objectives:
After the training the audience will be able to:
- Set up a cost-effective translation quality assessment system.
- Set up a cost-effective competence assessment system.
- Improve their quality management practices.

None

Price: 15.00 USD

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Allcorrect Group    View feedback | View all courses

Bio: Demid Tishin is co-owner of All Correct Language Solutions LLC (www.allcorrect.ru), Russian delegate to ISO workgroup on translation and interpreting standards (TC37), co-founder of Translation Forum Russia (www.tconf.com), and management consultant. Since 2007 he has researched translation quality assessment, and in 2010 developed a vendor competence assessment system based on marking translation errors in samples. Demid is a frequent speaker at localization industry events in Russia and abroad, including ProZ.com conferences and LISA Forum Europe.