Glossary entry (derived from question below)
English term or phrase:
escatation
French translation:
clarifiez les différents niveaux hiérarchiques (pour l'acheminement des plaintes)
Added to glossary by
FX Fraipont (X)
Feb 24, 2017 11:27
7 yrs ago
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English term
Belgium
Building Bridges
Native in: French
Works in: English to French, Spanish to French, French to Spanish, and 1 more.
escatation
English to French
Bus/Financial
Human Resources
re.: "clear points of escalation"
Proposed translations
(French)
| 4 | clarifiez les différents niveaux hiérarchiques (pour l'acheminement des plaintes) |
FX Fraipont (X)
|
Change log
Feb 28, 2017 06:39: FX Fraipont (X) Created KOG entry
Proposed translations
1 day 3 hrs
Selected
clarifiez les différents niveaux hiérarchiques (pour l'acheminement des plaintes)
je suis convaincu par le commentaire de Tony
ce ne sont pas "points to escalate", comme je l'avais traduit d'abord, mais "points of escalation". Si on lit la source ci-après, on voit que les "points of escalation" If you have 2 or more users that rotate primary and secondary on-call shifts, then you will want to create two on-call schedules and add each of those schedules to a separate level of an escalation policy.
For example:
Leia and Han are on-call.
When Leia is the first point of escalation, Han is the backup, receiving all incidents that Leia does not respond to.
When Han is the first point of escalation, Leia is the backup, receiving all incidents that Han does not respond to.
Setting up inverse schedules and escalation policies
Create 2 on-call schedules.
For example, one can be called the "Primary" schedule and would reflect the rotation for your first responders (your first points of escalation). On the schedule below, Leia is on-call for the first week and Han is on-call for the second.résentent les échelons dans la chaîne hiérarchique:
"If you have 2 or more users that rotate primary and secondary on-call shifts, then you will want to create two on-call schedules and add each of those schedules to a separate level of an escalation policy.
For example:
Leia and Han are on-call.
When Leia is the first point of escalation, Han is the backup, receiving all incidents that Leia does not respond to.
When Han is the first point of escalation, Leia is the backup, receiving all incidents that Han does not respond to.
Setting up inverse schedules and escalation policies"
https://support.pagerduty.com/hc/en-us/articles/202557234-In...
Create 2 on-call schedules.
For example, one can be called the "Primary" schedule and would reflect the rotation for your first responders (your first points of escalation). On the schedule below, Leia is on-call for the first week and Han is on-call for the second."
ce ne sont pas "points to escalate", comme je l'avais traduit d'abord, mais "points of escalation". Si on lit la source ci-après, on voit que les "points of escalation" If you have 2 or more users that rotate primary and secondary on-call shifts, then you will want to create two on-call schedules and add each of those schedules to a separate level of an escalation policy.
For example:
Leia and Han are on-call.
When Leia is the first point of escalation, Han is the backup, receiving all incidents that Leia does not respond to.
When Han is the first point of escalation, Leia is the backup, receiving all incidents that Han does not respond to.
Setting up inverse schedules and escalation policies
Create 2 on-call schedules.
For example, one can be called the "Primary" schedule and would reflect the rotation for your first responders (your first points of escalation). On the schedule below, Leia is on-call for the first week and Han is on-call for the second.résentent les échelons dans la chaîne hiérarchique:
"If you have 2 or more users that rotate primary and secondary on-call shifts, then you will want to create two on-call schedules and add each of those schedules to a separate level of an escalation policy.
For example:
Leia and Han are on-call.
When Leia is the first point of escalation, Han is the backup, receiving all incidents that Leia does not respond to.
When Han is the first point of escalation, Leia is the backup, receiving all incidents that Han does not respond to.
Setting up inverse schedules and escalation policies"
https://support.pagerduty.com/hc/en-us/articles/202557234-In...
Create 2 on-call schedules.
For example, one can be called the "Primary" schedule and would reflect the rotation for your first responders (your first points of escalation). On the schedule below, Leia is on-call for the first week and Han is on-call for the second."
4 KudoZ points awarded for this answer.
Comment: "thanks"
Discussion
Points of escalation could be points at which a conflict of interest/interpersonal conflict/risk situation becomes more serious and passes from one category to another (e.g. slight > moderate > severe).
Both the existing answereres seem to interpret this as being something that needs to be reported up to a higher authority, which is certainly one possible meaning of 'escalation'.
However, my concern here is that the source text says '...of escalation' — if the meaning were intended to be as I've outlined above, the more usual preposition would be 'for' — something to be escalated upwards...
In the absence of more context, we can't rule out the possibility that this 'of escalation' is referring to some situation that is getting (usually) worse, such as 'signs of escalation of the tensions in the Middle East'.
I would try to give us more context if you possibly can , or failing that, try to look for further clues elsewhere in your document.