Cilian, I got this reply: 14:19 Sep 30, 2015
Dear George,
Thank you for contacting the ProZ.com support center.
Except in cases of abuse, ProZ.com policy is that before an answer can be ungraded, both the asker and the answerer who originally received the points must agree to ungrade that answer. If you can obtain approval from the answerer you originally selected (by asking the selected answerer to submit a support request specifying the KudoZ question to be un-graded and stating s/he agrees with this action), I will be happy to change the grade for you.
Hope this helps!
Please let me know if you need anything else.
Best regards,
M. Paula Durrosier ProZ.com Staff |