English to Italian Social Sciences Petroleum Eng/Sci Pozzo petrolifero

- You do this to generate a sense of team spirit?

- Of course, and we do it with good news and bad.
For instance, this year we had a very complicated complaint involving a customer, because someone from our team wasn’t able to handle a conflict situation with the Company Man and a ** connection tightening ** that should have been rejected ended up in the well.
Then that well had a problem and the remediation for it cost the customer many millions of dollars.
In that situation, the customer informed us that he had created an investigation commission, that he initially was holding us responsible for what happened, and to better understand what had happened on the rig, asked to interview our person in the field”-.