Complaint escalation
Arabic translation: تسلسل معالجة الشكوى
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| 03:43 Jul 7, 2010 |
| English to Arabic translations [PRO] Business/Commerce (general) / Customer Service | |||||||
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|  Selected response from: TargamaT team France Local time: 18:56 | ||||||
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| Discussion entries: 3 | |
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Answers
11 mins confidence: 
peer agreement (net): +1
peer agreement (net): +1| complaint escalation تزايد الشكاوى Explanation: تزايد is better and more fit in this case |
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33 mins confidence:
| complaint escalation تزايد/ارتفاع حدة الشكوى Explanation: http://dictionary.reference.com/browse/escalation?r=66 |
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6 hrs confidence: 
| complaint escalation رفع الشكوى Explanation: Complaint Escalation Form We are committed to providing each customer with an enjoyable car rental experience and great customer service. Before escalating a customer complaint, you must have previously contacted our customer service center to initiate an inquiry to resolve your case. You will not be able to escalate a customer complaint without an Avis or Budget case identification number or a Budget Truck Rental customer service situation number. Once your inquiry has been escalated, your case will be reopened by the Office of the President. To get a case identification number or a customer service situation number, click here and you will be provided with information on how to contact the customer service center. http://www.avisbudgetgroup.com/contact/escalation.cfm |
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6 hrs confidence:
| complaint escalation التخفيف من تصاعد/حدة الشكوى Explanation: something went wrong, it should be "complaint de-escalation" as the modifier "successful" can not match "complaint escalation" |
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7 hrs confidence: peer agreement (net): +1
peer agreement (net): +1| complaint escalation تسلسل الشكوى Explanation: complaint escalation أي السلسلة التي تبدأ من وصولها إلى حلها |
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8 hrs confidence:
| complaint escalation خطوة حاسمة لمواجهة تصاعد (حدة أو مستوى) الشكوى Explanation: complaint escalation is a long process that is aimed to counter the complaint of a customer and prevent it from escalating and damaging the reputation of a company or a business. Therefore, "a decisive step was taken for successful complaint escalation" could mean: خطوة حاسمة لمواجهة تصاعد (حدة أو مستوى) الشكوى Best regards |
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4074 days confidence:
تصعيد الشكوى Explanation: يستخدم هذا المصطلح للإشارة إلى عملية تقديم المشكلة إلى موظفي خدمة العملاء، وتصعيد (رفع) المشكلة إلى من أعلى في الخبرة والمرتبة حتى التوصل إلى الحل. العملية متعارف عليها في وسط الشركات المعلوماتية نظرًا لحاجة العملاء لحل المشاكل التي تواجههم أثناء استخدام الخدمات. في حالة مواجهة مشكلة على العميل تقديمها إلى موظف الخدمة، وهنا حال عجز الموظف عن التوصل إلى مناسب، عليه "تصعيد" المشكلة لمن هم أكثر دراية وخبرة  https://www.meemapps.com/term/escalation-management |
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