Jun 23, 2002 12:33
21 yrs ago
2 viewers *
French term
taux de prise d’appels
French to English
Bus/Financial
holiday company
Si l’activité Tour operating limite sa baisse à 8.7%, c’est grâce à un effet base favorable : rappelons qu’au S1 2001, Jet Tours affichait un recul de 10% de ses ventes provoqué par le démarrage difficile de son système de réservation. Le taux de prise d’appels n’était que de 12% en octobre 2000, puis 34% en janvier 2001 pour revenir à un niveau acceptable de 85% en mars 2001.
Proposed translations
(English)
Proposed translations
5 hrs
Selected
call handling rate
I've come across this term used in similar contexte... Perhaps sounds a bit more 'businesslike' than 'answer'?
4 KudoZ points awarded for this answer.
Comment: "Thanks very much!"
39 mins
Hania Pietrzyk
France
France
France
professionnelle, précise et rapide
Native in: Polish 
Works in: French to Polish, Polish to French, English to Polish
Related KudoZ points
:
7
percentage of phone replies
proposition
3 hrs
Victor Foster
United States
United States
Native in English
United States
Modern approaches: Art of translation
Native in: English 
Works in: French to English, English to French
Related KudoZ points
:
209
calls taken/handled
depends on the register you want to convey
4 hrs
Arthur Borges
China
China
China
Non-ethnocentric, Concise & Punctual
Works in: English, Swedish to English, French to English
Related KudoZ points
:
404
calls/sale rate
Seems simplest or: rate of calls per sale.
4 hrs
call answer rate
Enter as search term in Google
5 hrs
call-respond rate
Rather than "call-response rate". Can't make my mind up about that hyphen though.
9 hrs
inbound call rate
call centres talk of 'inbound' and 'outbound' calls. So I'd suggest using 'inbound' in this context to differentiate from bookings made as a result of a marketing push (outbound calling).
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