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Invoicing: problem with auto-filling client data (Staff: checking)
Autor wątku: Dusan Rabrenovic
Dusan Rabrenovic Słowenia Local time: 01:54 Członek ProZ.com od 2008 niemiecki > słoweński + ...
Jul 10, 2010
I always use the same procedure when invoicing for new clients: find them on the BB, click "send invoice" for that user. Usually, the invoice is filled out automatically, but right now, it doesn't fill out the data for neither new nor old clients (I get the same error also when trying to select a past client from the drop-down list:)
I always use the same procedure when invoicing for new clients: find them on the BB, click "send invoice" for that user. Usually, the invoice is filled out automatically, but right now, it doesn't fill out the data for neither new nor old clients (I get the same error also when trying to select a past client from the drop-down list:)
It does this when I try "save" or "save as draft" (I don't send automatically, but save as PDF).
Any ideas?
[Subject edited by staff or moderator 2010-07-10 16:08 GMT]
[Subject edited by staff or moderator 2010-07-12 11:34 GMT] ▲ Collapse
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The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Thanks for reporting this and for providing this detailed information. Site staff is looking into this. I appreciate your patience while this is being tested.
BTW, I see that you are including screenshots in your post that may contain confidential information. If you prefer you can edit your post and remove the screenshots and submit a support request and attach the screenshots to it.
Thanks for reporting this and for providing this detailed information. Site staff is looking into this. I appreciate your patience while this is being tested.
BTW, I see that you are including screenshots in your post that may contain confidential information. If you prefer you can edit your post and remove the screenshots and submit a support request and attach the screenshots to it.
Could you please submit a support request and provide detailed information of the steps you follow and when the error occurs? I tried to reproduce the problem but I could not.
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