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New antivirus provider? | Maybe I will go for PCcillin then

Anne Seerup — Sun, 25 Dec 2005 11:26:00 +0000

Forum: Safe computing
Topic: New antivirus provider?
Poster: Anne Seerup
Post title: Maybe I will go for PCcillin then

After having an EXTREMELY bad experience with Symantec's programs and their customer service, who seem to be incapable of reading and speaking English. I sent e-mails and rang them and they kept misunderstanding and sending nonsense, automatic template replies, so what was initially a minor request, grew into a major complaint and loss of me as a customer.

I cannot recommend Symantec whatsoever as one is likely to experience problems of some sort, e.g. when reinstalling, upgrading or just ordering from their site, and their customer service/tech support is completely useless.
I have had SO many problems with that company

Great there are alternatives

New antivirus provider? | Excellent

Sven Petersson — Thu, 15 Dec 2005 06:59:00 +0000

Forum: Safe computing
Topic: New antivirus provider?
Poster: Sven Petersson
Post title: Excellent

It’s an excellent product and their customer service (in Sweden) goes far beyond
the call of duty.

===== =====

Sven Petersson
Medical Translator

AF>SV, DE>SV, DK>SV, EN>SV, NL>SV,
NO>SV, AF>EN, DE>EN, DK>EN, NL>EN,
NO>EN and SV>EN

Hammarkulletorget 16,
S-424 37 Angered,
SWEDEN

Tel.: [phone removed]
Email: [email removed]
About me: [url removed]

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[Edited at 2005-12-15 22:03]

New antivirus provider? | Very reliable but...

Luca Tutino — Wed, 14 Dec 2005 18:32:00 +0000

Forum: Safe computing
Topic: New antivirus provider?
Poster: Luca Tutino
Post title: Very reliable but...

I have used PC-Cillin for many years and they where really great.

Last renawal though did not go well: after paying and upgrading (as required every year) the e-mail scanning would crash my Win-XP. If I remember well there was a conflict with Trados, or something like that. I tried to use the upgrade for my old Win-ME PC but I could not get it to work there either. I complained and ask for assistance, but their Italian office (a new thing) replied a few weeks later, offering a refund.

In the mean time I had switched to another vendor (EZ antivirus).

[Edited at 2005-12-14 18:33]

New antivirus provider?

Peter Neydavood (X) — Wed, 14 Dec 2005 16:28:00 +0000

Forum: Safe computing
Topic: New antivirus provider?
Poster: Peter Neydavood (X)

High everybody,

I have got a new computer from Dell and it come with Trend Micro PC-cillin Internet Security [ [url removed] ] as antivirus provider.

Any one of you using the service of above company? If so please tell me about your experience in this regard. Are they reliable or I should go to McAfee / Norton?

I would highly appreciate any news or help.
Paul